Terms and Conditions

Terms & Conditions:


The following guidelines outline the account set up procedure. By meeting these requirements you will qualify for wholesale prices.

Payment and Settlement Terms

Opening Order payments subject to terms and conditions of opening package size.

Re-orders 100% payment upfront unless prior arrangements agreed upon with Sales Director.

Payments can be made by checks, credit card or direct deposit.

Checks must be made payable to Luminous Las Vegas and include full business name and address on the back and will require clearance.

The buyer agrees and undertakes to pay the $50.00 administration fee for any dishonored checks.

For internet banking and direct deposits, an emailed copy of the transaction must be sent to the Account Executive.

* Direct Deposits
We will forward our Banking Detail.

Bank Name:
Account Name:
Account Number:

Credit Claims

Claims for shortages, loss or damage must be made by contacting your Account Executive within 7 days.

Should you receive any damaged packaging upon receipt of your order we will replace the packaging.

Luminous Las Vegas will not accept the return of old or discontinued products.

Luminous Las Vegas does not issue credits only replacements.

For all product returns and credits a customer return form must be completed and sent to head office with the goods after a RA (Return Authorization) number has been given, please contact your Account Executive for this.

Title of Goods

All products remain the property of Luminous Las Vegas until payment in full of the purchase price has been received.

In the event of the buyer failing to pay for the goods in accordance to the time stipulated, or within such alternative time as may be agreed, such failure will constitute a breach of this agreement.

Luminous Las Vegas shall therefore be entitled to retake possession of the goods.

The order forms / SS price lists issued by Luminous Las Vegas are subject to change with notice of 30 Days.

Luminous Las Vegas accepts the right to accept or decline any order in whole or part.


* All products remain the property of Luminous Las Vegas until payment in full of the purchase price has been received.

* Orders are to be placed with your Account Executive via phone or email.

Delivery of Goods

Luminous Las Vegas will not be held responsible for late deliveries.

Luminous Las Vegas will check each order before the order leaves our facilities. It is the Buyers responsibility to check the order upon receipt of the goods. Any discrepancies must be brought to the Supplier’s attention within 7 days.

Postage & Handling

Postage is per freight and handling protocol for your zone. These charges are subject to change.

The Buyer will be notified upon request of the relevant changes.

All postage charges are subject to change without notice.

Trademark and Copyright

The Buyer is permitted to use all Luminous Las Vegas marks and promotional materials, images and copy, solely in connection with Luminous Las Vegas products and solely in a manner approved by Luminous Las Vegas.


Luminous Las Vegas shall not be liable for any loss, damage or personal injury sustained by the Buyer or the Buyer’s customers as a result of the use of Luminous Las Vegas products, except to the extent provided for by legislation.